Configuring Your Email Client

Use the following recommended settings to configure your desktop e-mail application or to access Webmail. If you are using multiple devices to access the same mailbox (phone, PC and tablet for instance) we recommend IMAP over POP. This will leave a copy of your messages on the server, including folder structure and sent items which are then accessible on every device and via Webmail. Please note that we do advise regularly backing up your e-mail account and archiving old messages to maintain good performance.

Please note that you will need to enable 'SMTP Authentication' in your mail client which can usually be enabled under the outgoing (SMTP) server settings. It should be set to 'password' mode and use the same details as your incoming mail server.

Username: Your full e-mail address
Password: Enter the email password


IMAP Server: mail.yourdomain.com (where yourdomain.com is your domain name)
IMAP Port: 993
SSL: On
SPA: Off

POP Server:
 mail.yourodmain.com (where yourdomain.com is your domain name)
IMAP Port: 995
SSL: On
SPA: Off


Outgoing SMTP Server:mail.yourdomain.com (where yourdomain.com is your domain name)
SMTP Port: 465
SSL: On
SPA: Off
SMTP Authentication: On ("Use same password as incoming server" in Outlook, or for Mac Mail, iPhone and iPad devices, please use "Password" mode)

To access your email via Webmail (Roundcube)
https://webmail.yourdomain.com (where yourdomain.com is your domain name)

  • email, smtp, pop, authentication, port, ssl, webmail
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